Varna Group of Companies — 36 Years of Trust
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Privacy Policy

Last updated: 9 November 2026

Varna Group respects your privacy. This policy explains what information we collect through varnagroup.com, why we collect it and what you can do about it.

Who we are

This website is operated by UFMCOM Business Solutions, registered at Varna Tower, Ottupara, Wadakkanchery, Thrissur, Kerala 680582, India. In this policy, “Varna”, “we” and “us” mean Varna Group and the companies that trade under its name.

This policy explains what personal information we may collect when you visit varnagroup.com, how we use it, and the choices you have.

What we collect

We do not ask you to create an account, and this website does not take payments. We collect personal information only when you choose to send it to us, for example when you write to us by e-mail or WhatsApp, call us, or send an enquiry, a quote request, a catalogue request or a centre-visit request. That information normally includes your name, phone number, e-mail address, the location of your project and the details of what you are asking about.

When you use the site we may also receive technical information that your browser sends automatically, such as your IP address, browser and device type, the pages you open and the time you opened them.

Enquiries by e-mail, WhatsApp and phone

The buttons for quotes, contact and centre visits open your e-mail app or WhatsApp with a message ready to send. The message is sent from your own account or device, not through this website, so what you write, and any file you attach, is received by us only when you press send. WhatsApp and your e-mail provider handle your message under their own privacy policies.

Saved items and preferences

Items you add to My Cart or to a comparison, and your choice of Residential or Commercial view, are kept in your own browser on your device so that the site can remember them. They are not sent to us unless you include them in an enquiry. You can remove them at any time by clearing your browser’s site data.

Cookies and analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use the site, which pages are useful and how the site can be improved. These tools may set cookies or similar identifiers and report usage in an aggregated form. We do not use them to identify you by name.

You can refuse or delete cookies in your browser settings, and you can use browser extensions or Google’s opt-out tools to stop analytics tracking. Parts of the site continue to work if cookies are switched off.

How we use your information

We use the information you send us to reply to your enquiry, to prepare quotes and catalogues, to arrange visits to our experience centres, to deliver and support the products and services you ask for, to keep our records, and to meet our legal obligations. We use technical and analytics information to keep the site secure and working and to improve it.

We do not sell your personal information.

Who we share it with

Varna Group is made up of several companies and experience centres. We may share your enquiry within the group so that the right team can answer it. We may also share information with service providers who help us run the site and our business, such as hosting, analytics, e-mail and messaging providers, and with manufacturers or contractors where it is needed to fulfil your request. Those providers may only use the information for that purpose.

We may disclose information where the law requires it, or to protect our rights, our customers and the security of our site.

Where your information is kept

The site is hosted on cloud services that may store data in locations outside India. Where that happens we rely on providers that apply appropriate security measures.

How long we keep it

We keep enquiry information for as long as it is needed to deal with your request and for any follow-up, warranty or after-sales support, and for as long as accounting and legal rules require. After that we delete it or remove anything that identifies you.

Security

We take reasonable technical and organisational steps to protect personal information, including encrypted connections to this site and restricted access to our systems. No method of sending or storing information over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Under the laws that apply to us, including India’s Digital Personal Data Protection Act, 2023, you may ask us to tell you what personal information we hold about you, to correct it, to delete it, or to stop using it for a particular purpose. You may also withdraw any consent you have given.

To make a request, write to us at the address below. We may need to confirm who you are before we act on it.

Children

This site is intended for homeowners, architects, designers, builders and other adults. We do not knowingly collect personal information from children. If you believe a child has sent us information, tell us and we will delete it.

Links to other sites

The site links to other websites, including those of the brands we supply, WhatsApp and social media. We do not control those sites and are not responsible for their privacy practices. Please read their policies when you visit them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Please check it from time to time.

Contact us

For any question about this policy, or to make a request about your personal information, write to info@varnagroup.com or call +91 94960 66222.

UFMCOM Business Solutions, Varna Tower, Ottupara, Wadakkanchery, Thrissur, Kerala 680582, India.